Prof. Krishna Veer Tiwari

Publications:

• Tiwari, K.V., Sharma, S.K. An Optimization Model for Vehicle Routing Problem in Last-mile Delivery. Expert Systems with Applications (2023) doi: 10.1016/j.eswa.2023.119789


• Tiwari, K.V., Sharma, S.K. The Impact of Productivity Improvement Approach Using Lean Tools in an Automotive Industry. Process Integration and Optimization for Sustainability (2022) doi:10.1007/s41660-022-00252-4

Under Review:

• Tiwari, K.V., Rani, L., Sharma, S.K. A Review of Evolution of the Last-mile Delivery. Under review at the European Journal of Marketing

Book chapters:

• Tiwari, K. V., Rani, L., & Sharma, S. K. (2023). Identification and extraction of retailer’s expectations in the Last-Mile delivery. In Routledge eBooks (pp. 423–431). https://doi.org/10.4324/9781003415725-53. ISBN: 9781003415725.

Conference Publications

• Tiwari, K. V., Jagarlapudi, K. M. India's Gig Economy: Mapping Challenges through a Scoping Review & Delivery-Worker Insights. PsyCON 2026 (FLAME University, Pune)


• Jagarlapudi, K. M., Tiwari, K. V., Determinants of Pre-harvest and Harvest Losses in the Mango Supply Chain. XXVIII Annual International Conference of the Society of Operations SOM 2026 (IIM Nagpur)


• Tiwari, K. V., Shah, M., Bajaj, S. Mapping India’s Gig Economy: A Thematic and Keyword Co-Occurrence Review. India Management Research Conference: IMRC 2025 (IIM Ahmedabad)


• Tiwari, K.V., Rani, L., Mapping Customer Expectations for Optimal Grocery Last-mile Delivery. International Conference on Evidence Based Management: ICEBM 2025 (BITS Pilani).


• Tiwari, K. V., Workplace Optimization – The Role of Algorithms in Boosting Productivity ICSSR Sponsored National Conference Under Vision Viksit Bharat@2047 (SRM-AP 2025)


• Tiwari, K. V., Jagarlapudi, K. M. The Evolution of Gig-economy – Unravelling the Role of Augmented Reality in Last-Mile Delivery. PsyCON 2025 (FLAME University, Pune)


• Tiwari, K. V., Jagarlapudi, K. M., Shah, M., Bajaj, S. Feedback for the Future – The Brighter Side of AI in Academia. INCIS 2025 (IIM Calcutta).


• Tiwari, K.V., Rani, L., Rudolph, T. Mapping Customer Expectations for Optimal Grocery Last-mile Delivery. OR 2024 International Conference on Operations Research 2024 held from Sep 3 – 6, 2024 in Munich, Germany.


• Tiwari, K.V., Rani, L., Sharma, S.K. Retailer’s Expectations in Grocery Last-Mile Delivery – An Indian Perspective. POMS 2024 Annual Conference held from April 25 - 29, 2024, in Minneapolis, USA.


• Tiwari, K.V., Rani, L., Sharma, S.K. Customer's Expectations for Grocery Last-Mile Delivery - A Supermarket Perspective. POMS 2023 International Conference held from 18 - 20 July 2023 in Paris, France.


• Tiwari, K.V., Rani, L., Sharma, S.K. The Mediating Effect of Customer’s Expectations in Last-Mile Delivery: An Exploratory Study. POMS 2022 (IIM Kozhikode). ISBN: 978-93-5680-503-3.


• Tiwari, K.V., Rani, L., Sharma, S.K. A Review of Evolution of the Last-mile Delivery. CERE 2022 (IIM Indore). ISBN: 978-93-90951-43-7.


• Tiwari, K.V. Modelling for Optimizing the Movement of Goods for Last-mile Delivery. RBCDSAI FCAI Conference on Deployable A.I., (IIT Madras) held from March 7 – 10, 2022.


• Tiwari, K.V. Induction of a cross-functional department to avoid design mismatch. CIMS2020 (NIT Jalandhar). Springer. https://doi.org/10.1007/978-3-030-73495-4.

FDPs Completed

• “The Roadmap for Institutional Excellence: From Classroom Outcomes to Global Eminence in the 21st Century,” organized by FLAME University, Pune from January 06 to January 10, 2026.


• "Lean Six Sigma for Industry 4.0: Driving Quality and Operational Excellence,” organized by Dr. B. R. Ambedkar National Institute of Technology Jalandhar from 20th December 2025 to 26th December 2025.


• "AI and Data Analytics for Smart Manufacturing and Industrial Automation," jointly organized by the Pandit Dwarka Prasad Mishra Indian Institute of Information Technology, Design and Manufacturing, Jabalpur, and Atal Bihari Vajpayee-Indian Institute of Information Technology, Gwalior during September 13-19, 2025.


• Recent Advanced Mathematical Methods for Engineering and Physical Sciences, organized by Pandit Dwarka Prasad Mishra Indian Institute of Information Technology, Design and Manufacturing, Jabalpur, from March 20 to March 25, 2025.

Discover India Program (DIP) Mentorship

• In A.Y 2025-26 Research and field mentor for the DIP Project "Knitizens of Tiruppur: The Industrial Reweaving of the Textile Industry of Tiruppur, Tamil Nadu" which resulted in publication in the state newspaper. The group achieved 1st position in presentations and 3rd position in documentary and report among the 52 groups.


• Research and field mentor for the DIP Project "The Valleys of Marble, The Stories of Bhedaghat" which resulted in a front-page publication in the state newspaper. The group achieved 3rd position in presentations and 5th position in documentaries. 

Invited Talks

• Invited for a research lecture series at the SRM-AP campus to deliver a lecture on "India's Gig Economy: Mapping Challenges through Last-Mile Delivery & Worker Insights." on September 23rd, 2026.


• Keynote talk by the Production and Operations Management Society (POMS) to deliver the lecture on operational and labor challenges in India’s fast-growing gig delivery economy under the theme “Responsible Operations: Evidence from Traditional and Gig Economies.” on February 13, 2026.

Workshops

• Online Capacity Building Workshop on Advanced Teaching and Research Methods for Transportation and Logistics by the Indian Institute of Management Ahmedabad from 5th August to 4th September, 2025.


• DRDO-sponsored seven-day hybrid workshop on "AI-Driven Soldier Support and Biosecurity in Next-Generation Communication Technologies" from 25th - August to 31st August, 2025, organized by the Atal Bihari Vajpayee-Indian Institute of Information Technology and Management, Gwalior, India.